Return and refund policy

At Flashfind.shop customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

• Products can be returned within 7 days of delivery.

• Item must be unused, in original condition, and in original packaging.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

• Used, damaged, or altered items

• Items returned without prior contact

• Products damaged due to misuse or mishandling

Return Process

Before returning any item, you must contact us first.

📞 WhatsApp Support: 0319 3441885
📧 Email: flashfindshopteam@gmail.com

Our support team will guide you through the return process. Returns sent without approval may not be accepted.

Refunds

• Once we receive and inspect the returned item, you will be notified.

• If approved, the refund will be processed to the original payment method.

• Refund processing time may take 5–7 business days, depending on your payment provider.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

• Original shipping charges are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or wrong product, contact us within 48 hours of delivery with clear photos. We will resolve the issue as quickly as possible.